Make Progress Toward Your Sustainability Goals with an Expert-Led Help Desk

Sustainability is a complex and ever-evolving landscape. Regulations are constantly changing, engineering processes can be complex, and organizations are under growing pressure to make decisions that increase profitability and reduce emissions and waste.

Through the Sustainable Solutions Training Center and our dedicated Help Desk, your organization gains direct access to our team of mechanical and chemical engineers—offering a one-stop sustainability support line that delivers:

  • Expert guidance for technical, strategic, and sustainability challenges 

  • Customized support aligned with your goals and industry needs 

  • Clear answers and practical tools to keep teams moving forward 

Schedule a Help Desk Consultation
 

Who Benefits from the Help Desk?

Sustainable Solutions Corporation (SSC) Help Desk supports a wide range of organizations and teams, including:

  • Industry associations and their members

  • Manufacturers and supply chain partners

  • Corporations and enterprise organizations

  • Sustainability teams

  • Procurement teams

  • Environmental Health & Safety (EHS) teams

 

What Topics Does the Help Desk Cover?

Our expertise spans a broad range of sustainability initiatives, including:

  • General sustainability strategy

  • Waste diversion and minimization

  • Scope 1, 2, and 3 emissions measurement and reduction

  • Science-Based Targets (SBT)

  • Sustainable product innovation 

  • Life Cycle Assessments (LCA)

  • Environmental Product Declarations (EPD)

  • Product Carbon Footprints (PCF)

 
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Specialized Sustainability Expertise—Without Expanding Your Internal Team

Sustainability teams are often stretched thin with competing priorities. The SSC Help Desk reduces the burden on internal staff and helps prevent costly delays by providing reliable, expert-backed answers.

Key Benefits

  • Frees up your team to focus on higher-value initiatives 

  • Provides direct access to engineers with decades of sustainability experience 

  • Delivers accurate, actionable guidance and tools in a fraction of the time

  • Leverage expert sustainability guidance through a low-entry, cost-efficient model 

 

How Does it Work?

All inquiries are managed by a real sustainability expert, not an AI chatbot.

Client develops sustainability questions

Client submits questions to SSC

SSC reviews and routes inquiries to the appropriate experts

SSC responds to basic inquiries by email and uses virtual calls for more complex support

 

What Customers Are Saying

“The Help Desk was incredibly helpful. SSC’s sustainability experts walked us through Scope 1, 2, and 3 calculation methodologies and clarified data requirements, collection approaches, and relevant Scope 3 categories. The guidance was practical, easy to follow, and gave us actionable steps for moving forward with our calculations.”
— Brian, Help Desk Client
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The SSC Advantage

✓ 25+ years of exclusive sustainability focus

✓ Proven expertise in sustainability as a business strategy and profit center 

✓ Direct access to real sustainability experts, not automated chatbots

✓ Custom support designed to maximize value for your organization  

 

Frequently Asked Questions

  • Within 24 hours of submitting your question, you’ll receive a confirmation email from SSC letting you know that we have received your inquiry.

    A full response will follow within 5–7 business days, depending on the complexity of your inquiry.

    Simple questions may receive a detailed email response.

    Complex inquiries may be addressed through a virtual consultation with an expert.

    Responses to inquiries submitted over the weekend or on U.S. holidays may be delayed.

  • The Help Desk supports technical, strategic, and operational sustainability questions. This includes emissions calculations (Scope 1, 2, and 3), SBT alignment, LCA and EPD development, waste diversion strategies, product carbon footprints, regulatory considerations, and broader sustainability strategy challenges. If you're unsure whether your question fits, we can help determine the best path forward.

  • The SSC Help Desk is designed to support entire teams—not just one individual. Whether you’re engaging sustainability leads, procurement, EHS, operations, or executive stakeholders, multiple team members can submit questions and access expert guidance.

    We’ll work with your organization to define access based on your engagement model—ensuring the right people can leverage the Help Desk while maintaining a streamlined, efficient process.

  • The Help Desk is designed as a flexible, cost-efficient way to access expert sustainability guidance without committing to a large-scale consulting project. It’s ideal for targeted questions, technical clarification, and momentum-building support. If a more comprehensive engagement is needed, our team can recommend next steps

  • nlike automated tools or generic AI platforms, the SSC Help Desk connects you directly with real sustainability experts—not chatbots. Every inquiry is reviewed and addressed by experienced mechanical and chemical engineers who understand the technical, regulatory, and operational realities your organization faces.

 

Let’s Move Your Sustainability Goals Forward

Ready for direct access to sustainability expertise?

Gain reliable, engineer-backed guidance and practical tools—exactly when your team needs them most.

Eliminate delays, reduce internal strain, and move forward with clarity and confidence.

Schedule a Help Desk Consultation