SSC Helps Transform a Waste Management Provider into a Strategic Partner Driving Client Value Through Waste Diversion Virtual Training

 

Executive summary

SSC partnered with a waste management company to deliver a 5-part Waste Diversion Virtual Training designed to help manufacturers reduce waste, improve data quality, identify outlets for hard-to-manage waste streams, and build actionable Zero Waste Roadmaps. This company provided a complimentary program for their customers which combined SSC expert-led instruction with practical tools, templates, and real-world exercises that enabled participants to immediately apply what they learned within their organizations. With 100% of survey respondents reporting increased confidence and readiness to act, the training successfully transformed education into operational momentum.

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Key Findings

  1. Education Drives Action:
    100% of survey respondents reported the training equipped them with the confidence and tools to immediately apply what they learned within their organization.

  2. Strong Engagement Across Industries:
    This initial pilot program attracted 55 registrants from 29 companies, representing 3 countries and 22 U.S. states, demonstrating broad interest and applicability.

  3. Practical, Site-Level Focus:
    Hands-on exercises, tools, and real-world scenarios reinforced learning and supported direct implementation at participant facilities.

  4. Waste as a Business Opportunity:
    Participants gained clarity on how waste reduction improves operational efficiency, reduces costs, and supports sustainability goals.

  5. Elevating a Waste Management Provider to Strategic Partners:

    The training shifted their role from service providers to strategic partners that help organizations reduce waste, unlock new diversion opportunities, and drive greater operational and financial value.

 
 

Results

100% of survey respondents said the training enabled immediate application of waste diversion strategies

  1. Positioned the waste management company as a strategic partner by embedding their waste solutions directly into the training enabling clients to identify viable outlets for hard-to-manage waste streams

  2. 55 participants from 29 companies engaged across 3 countries and 22 states

  3. Participants developed customized Zero Waste Roadmaps

  4. Strengthened understanding of waste tracking, source reduction, and process efficiency improvements

  5. Increased alignment between sustainability objectives and operational performance

 

“The feedback from participants has been amazing, everyone found real value in the training and consistently described it as excellent. It’s helped us clearly demonstrate our value as a partner, going beyond just waste management.

In fact, it played a key role in winning business by showing we offer more than the standard approach. Our clients loved this training and they are already asking for more.”

AnDrew, Waste Management Company

 
 

Solutions We Delivered

Waste Diversion
Virtual training